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3CX + Bullhorn integration

Bullhorn

Native Template

Look up candidate, client-contact or company information for your 3CX calls.

For staffing agencies working in Bullhorn: candidates, client contacts and companies recognised on the call, the record or Add Note page opened on answer, and notes filed by action type.

Highlights

  • Candidates, client contacts and companies recognised
  • On answer: the record or the Add Note page, your choice
  • Notes filed by configurable action type
  • Chats and texts logged
  • OAuth connection, no intermediary

Bullhorn is an ATS and CRM built for staffing and recruitment agencies. The same number can belong to a candidate, a client contact or a company, and the recruiter needs to know which before answering: you don’t talk to a candidate waiting on an offer the way you talk to a client with an open role.

Our native template looks the caller up across all three record types while the phone rings. On answer, you choose what opens: the person’s record, or straight to the Add Note page to document the call while it happens. Notes are created with the action type you configure, which keeps your Bullhorn activity reports consistent. An unknown caller can be added from the 3CX client.

You upload the template to your 3CX and it connects to the Bullhorn API over OAuth, without an intermediary. There is nothing else to host.

  • Candidates, client contacts and companies
  • On answer: the record or the Add Note page
  • Notes with configurable action types
  • Record creation from the 3CX client
  • Chats and texts logged, with 3CX AI analysis when enabled

Frequently asked questions

Can we choose the note action type?

Yes. The action type for call notes is configurable, so it follows your Bullhorn conventions.

Does our data go through a third-party server?

No. The template runs in your 3CX and connects directly to Bullhorn over OAuth. You need 3CX V20 Pro or AI with CRM integration enabled.

Features

  • Caller lookup

    Identify the caller and display their record on incoming and outgoing calls.

    Yes
  • Email lookup

    Find contacts by email address for live chat and email conversations.

    Yes
  • Contact search

    Search your CRM from the 3CX dialler and contacts page.

    Yes
  • Create contact

    Create a CRM record straight from the 3CX client.

    Yes
  • Call logging

    Every call is logged in the CRM when it ends.

    Yes
  • Chat and SMS logging

    Chat conversations and SMS are logged when they close.

    Yes
  • 3CX AI analysis

    When 3CX AI analysis is enabled, the transcript, summary, sentiment and recording link are added to the logged activity.

    Yes

Your Bullhorn inquiry

Request a demo or a quote, or send us your questions.

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