For recruitment agencies working in JobAdder: candidates and contacts recognised while the phone rings, new records created from 3CX and calls logged without going back to the keyboard.
Highlights
- Candidate or client contact recognised while the phone rings
- New candidates created from the 3CX client
- Calls, chats and texts logged in JobAdder
- OAuth 2.0 connection
- 3CX AI analysis added when enabled
JobAdder is recruitment software that agencies use to manage candidates, client contacts, jobs and placements. Many consultants work both sides of the desk: they win roles from clients and find candidates to fill them. The same phone carries two very different conversations.
With our native template, the caller’s number is looked up across your JobAdder candidates and contacts while the phone rings. The consultant sees whether it is the hiring manager who opened a role last week or the candidate submitted yesterday, and opens the right record before saying hello. A new caller, such as a candidate responding to an ad, can be created from the 3CX client. When the call ends, the conversation is logged in JobAdder.
You upload the template to your 3CX and it connects directly to the JobAdder API. There is no service to host.
- Candidates and contacts
- Lookup by phone number or email, with the record displayed
- Search from the 3CX dialler and record creation from the 3CX client
- Calls, chats and texts logged, with 3CX AI analysis when enabled
Frequently asked questions
How is JobAdder authorised?
With OAuth 2.0, using a JobAdder account from your agency.
Is the AI summary added automatically?
Yes, when AI analysis is enabled in your 3CX: the transcript, summary, sentiment and recording link come with the logged call. You need 3CX V20 Pro or AI with CRM integration enabled.
