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3CX + Recruit CRM integration

Recruit CRM

Native Template

Connect 3CX calls with the candidate and client information used by your recruiting team.

For small and mid-sized recruitment agencies working in Recruit CRM: candidates and contacts recognised while the phone rings, records created from 3CX and every call logged on the right record.

Highlights

  • Candidates and contacts recognised while the phone rings
  • Search from the 3CX dialler before a round of calls
  • Records created on the spot from the 3CX client
  • Every call logged on the person’s record
  • 3CX AI analysis added when enabled

Recruit CRM combines an applicant tracking system and a sales CRM for recruitment agencies: candidates, contacts, companies and jobs in one place. In a small agency the same recruiter often handles business development and placements, and spends much of the day on the phone.

With our native template, the caller’s number is matched against your candidates and contacts while the phone rings, and the record appears in the 3CX client. A recruiter taking a call from a candidate submitted to a client sees their profile before answering. When preparing a round of calls, she searches her contacts from the 3CX dialler. A stranger calling about a job can be added on the spot from the 3CX client. Each call is then logged on the person’s record.

You upload the template to your 3CX and it connects directly to the Recruit CRM API. There is nothing else to host.

  • Candidates and contacts
  • Lookup by phone number or email, with the record displayed
  • Search from the 3CX dialler and record creation from the 3CX client
  • Calls, chats and texts logged, with 3CX AI analysis when enabled

Frequently asked questions

What do you need to connect?

An API key from your Recruit CRM account, and 3CX V20 Pro or AI with CRM integration enabled.

Do we need a server to run the integration?

No. The template runs in your 3CX and talks directly to Recruit CRM.

Features

  • Caller lookup

    Identify the caller and display their record on incoming and outgoing calls.

    Yes
  • Email lookup

    Find contacts by email address for live chat and email conversations.

    Yes
  • Contact search

    Search your CRM from the 3CX dialler and contacts page.

    Yes
  • Create contact

    Create a CRM record straight from the 3CX client.

    Yes
  • Call logging

    Every call is logged in the CRM when it ends.

    Yes
  • Chat and SMS logging

    Chat conversations and SMS are logged when they close.

    Yes
  • 3CX AI analysis

    When 3CX AI analysis is enabled, the transcript, summary, sentiment and recording link are added to the logged activity.

    Yes

Your Recruit CRM inquiry

Request a demo or a quote, or send us your questions.

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