A native 3CX template for Zoho Recruit, in an Agency or Internal HR edition: candidates and contacts recognised on the call, records created from 3CX and calls, chats and texts logged.
Highlights
- Agency or Internal HR edition
- Candidates and contacts recognised while the phone rings
- Records created from the 3CX client
- Calls, chats and texts logged in Zoho Recruit
- 3CX AI analysis added when enabled
Zoho Recruit is an applicant tracking system offered in two flavours: one for staffing agencies, which manage clients and their job orders, and one for HR teams hiring for their own company. The calls are different: an agency talks to candidates and clients, while an HR team talks mostly to candidates and internal hiring managers. So our template comes in two editions.
In the Agency edition, a recruiter taking a call sees whether it is a candidate or a client contact before answering. In the Internal HR edition, the talent acquisition specialist sees the file of the candidate calling back about an interview. In both, an unknown caller can be created from the 3CX client, and the call is logged in Zoho Recruit when the conversation ends.
You upload the template to your 3CX and it connects directly to the Zoho API. There is no service to host.
- Agency edition or Internal HR edition
- Lookup by phone number or email, with the record displayed
- Search from the 3CX dialler and record creation from the 3CX client
- Calls, chats and texts logged, with 3CX AI analysis when enabled
Frequently asked questions
Which edition should I choose?
The Agency edition if you place candidates with clients; the Internal HR edition if you hire for your own organisation.
How is Zoho Recruit authorised?
With OAuth 2.0, using a Zoho account from your organisation. You need 3CX V20 Pro or AI with CRM integration enabled.
