ConceptsWeb is now Evolute I.T.: same team, same service, new name. Learn more
Evolute manages business IT, deploys and supports 3CX, and builds the integrations and applications that connect your work. We serve Québec businesses in French and English and develop 3CX integrations used here and abroad.
Managed IT · 3CX expertise · In-house development
Keep your everyday systems supported, improve how calls and information move through your business, or bring us in for a defined project. We start with what you need and agree on the work we will take on.
Put AI to work on a useful task, with the right tools, access settings and review process for your team.
User support, Microsoft 365 administration, system maintenance and security, organized as an ongoing service around your business.
Design, deploy or improve a 3CX system around your call flows, locations and business applications.
Connect 3CX to your business software with integrations developed by Evolute, or discuss a workflow that needs custom work.
Understand your options, set priorities and plan technology projects with practical technical advice.
Choose, prepare and install computers, servers and network equipment that fit your environment and budget.
Build software, integrations and automations that address the gaps in your existing tools.
Give customers a clear, useful website or online store that your business can maintain and grow.
Turn a business process into a browser-based application, portal or dashboard built around its users.
Keep your website hosted and maintained with a defined plan for updates, backups and technical support.
The right starting point might be finding information, preparing a first draft or reviewing a call. We help you choose a tool, define which information it can use, and test whether it improves the work before expanding its use.
Explore AI for your businessBring call information closer to the people who use it. Our catalogue includes integrations that connect 3CX with CRM and business platforms. Each product page explains the supported workflows and requirements so you can check the fit for your environment.
A phone, a workstation and a customer record may be part of the same problem. We look at the connections before recommending a change.
We develop integrations and applications in-house. We can assess whether to configure an existing tool, adapt it or build something for the job.
You get recommendations explained in practical terms, with the proposed scope, responsibilities and costs set out before work begins.
Explore guides, product updates and technical explanations from the work we do in IT, communications and development.
Recycle bins, retention policies and backups solve different problems. Learn what to check about coverage, recovery windows, access and restore testing before you need missing Microsoft 365 data.
7 min read
See how Evolute’s connector brings supported call and text activity into the Activix workflow, and what to confirm about routing, assignment and deployment before getting started.
4 min read
A completed backup is only one part of recovery. Review which systems are covered, how copies are protected and what a restore test should tell you about returning to work.
7 min read
3CX Gold Partner (Advanced Certified)
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UniFi Partner
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Microsoft Partner
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SIP trunk provider
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NinjaOne Partner
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Huntress Partner
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Fortinet Authorized Partner
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AWS Partner
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1Password Partner
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Cisco Duo Partner
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Tell us where work is getting stuck: day-to-day IT, your phone system, disconnected software or a project that needs technical direction. We will help you define a useful next step.
First conversation in French or English.
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