For sales teams that use Gong: an add-on to your 3CX integration that sends every logged call to Gong, with its transcript and recording.
Highlights
- Adds onto any of our 3CX integrations
- Every logged call sent to Gong
- Transcript and recording included
- No change for your reps
Gong analyses sales conversations to help managers coach their reps and track their deals. That analysis is only as good as the calls that reach it. If your reps call from 3CX, those conversations are missing from Gong.
Our add-on works with any of our 3CX integrations, whether your CRM is HubSpot, Microsoft Dynamics 365 or another one from our catalogue. Every call logged in your CRM is also sent to Gong, with its transcript and recording. A manager preparing a coaching session finds the week’s calls in Gong, including the ones made on 3CX. Reps don’t change anything: they call with 3CX and work in their CRM as before.
- Works with any of our integrations
- Every logged call sent to Gong
- Transcript and recording included
Frequently asked questions
Does the add-on replace our CRM integration?
No. It adds to it. Your integration keeps logging calls in your CRM, and the add-on also sends them to Gong.
Which calls are sent to Gong?
The calls logged by your 3CX integration. The add-on does not look up or create contacts.
What do I need?
A Gong API key, one of our 3CX integrations, and 3CX V20 Pro or AI with CRM integration enabled.
