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Practical guidance for your IT, 3CX and business software

Understand your options before you change a system. Our articles explain the decisions behind reliable IT, connected communications and useful software, alongside updates to the integrations we develop.

Featured article Integrations

Activix and 3CX: connect calls to lead follow-up

See how Evolute’s connector brings supported call and text activity into the Activix workflow, and what to confirm about routing, assignment and deployment before getting started.

4 min read

  • Cybersecurity

    Microsoft 365 backup: what can your business recover?

    Recycle bins, retention policies and backups solve different problems. Learn what to check about coverage, recovery windows, access and restore testing before you need missing Microsoft 365 data.

    7 min read

  • Managed Services

    PC and server backups: plan for a useful recovery

    A completed backup is only one part of recovery. Review which systems are covered, how copies are protected and what a restore test should tell you about returning to work.

    7 min read

  • Integrations

    Activix for 3CX: October 2026 product updates

    Review the October changes to live call tracking, CRM access and voicemail handling, with the configuration and version requirements that apply to each improvement.

    3 min read

  • Cybersecurity

    Email security: the settings and habits to review in 2026

    Domain authentication, stronger sign-ins and payment-verification procedures work together. Review the technical settings and everyday practices that help protect your business email.

    5 min read

  • Managed Services

    AI in a small business: choose a useful first project

    Start with a task your team already performs. Then review the tools, accounts, information and checks needed to test AI without turning a small experiment into an uncontrolled rollout.

    3 min read

  • 3CX Phone Systems

    3CX AI: choose features around the calls you handle

    Review possible uses for transcription, call summaries and AI reception, then check the edition, hosting, configuration and information-handling requirements for your deployment.

    4 min read

  • Integrations

    Connecting 3CX to a CRM: what to check before you start

    Caller lookup, activity logging and click-to-call are different capabilities. Learn how to describe the workflow you need and check which parts a specific integration supports.

    4 min read

  • 3CX Phone Systems

    What does a 3CX phone system really cost?

    Look beyond the licence. Hosting, SIP service, equipment, deployment, support and integrations all affect the cost of a system and the value it can bring to your team.

    5 min read

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